We proudly offer FREE nation-wide shipping on 2 items and more. Terms applied.
Please note that we require 1 to 3 business days on average to fulfill your order before shipping. We are doing everything in our power to get your order to you as soon as possible. Once your order is shipped, depending on your address and shipping method, estimated delivery time is between 3 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item --- don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We would do our best to speed up processing and shipping time, please contact us immediately at shipping@cordeduroi.shop if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Online stores are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team at shipping@cordeduroi.shop.
Notice and Report States:
Notice and report tax laws exist in the listed states below to ensure that customers pay a use tax. Use tax is a sales tax on purchases that a customer makes from outside their state of residence, on which no tax was collected in the state where it was purchased. Customers in the following states might need to pay a use tax to their state.
The following states use notice and report tax laws:
Alabama, Colorado, Kentucky, Louisiana, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Vermont, Washington.